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HOW IT WORKS

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Join the club

Unlock your potential with industry-leading programs tailored to your progress!

Access your programs and get a feel for what the Hybrid Athlete Club is about.

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Train & Track

Start training and record your progress in real-time to crush your fitness goals and stay motivated.

Our flexible programs can adjust to any holiday plans or small niggles you have to keep you on track.

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Request a program change

Want to switch to a different program or interested in adding a new one to your weekly schedule? Use the button below to request a change.

Got a question that’s not answered below?

Pop us a message on WhatsApp or email and we’ll typically get back to you within the hour…

Frequently Asked Questions

What if I have a question about my program?

Within FitR you have the ability to directly message our coaching team. They’ll be on hand to answer any questions you have.

I don't understand a movement or workout on my program

Within FitR you have the ability to directly message our coaching team. They’ll be on hand to answer any questions you have.

What happens if I get inured?

All our programs are thoughtfully designed to make you fitter, faster and stronger. Hopefully, by following one, you’ll see far fewer injuries. But if you do pick one up, get in touch at [email protected] and we can pause your program for you.

How do I access my program?

Programs are all delivered through the FitR app.

You can get the FitR client app for Andriod & Apple.

Once you have completed the checkout process you will receive an email inviting you to download the app. If you don’t receive this within 24 hours, contact us on [email protected].

Programs are almost always set up and with you within 24 hours.

 

How do I cancel my program?

You can manage your subscription within the My Account section of FitR website.

You can find instructions here.

Should you need any additional help, just get in touch with your coach via the app or reach out to the team on [email protected].

How do I change my bank details?

Login and then you can manage your payments here.

Should you need any additional help, just get in touch with your coach via the app or reach out to the team on [email protected].

When does my program get released?

If you’re following our HAC Powerlifting, HAC Olympic Weightlifting or The Hybrid Athlete Program, your sessions are uploaded every Sunday. For all other programs, your sessions will be visible 7 days into the future.

Are the monthly subscription programs a contract?

You can cancel your monthly programs whenever you’d like via your account page.

You can find details on how to cancel here.

We want you to be Active and happy whether that’s with us or doing something else! There are no contracts here.

Can I pause my subscription?

Cancelling your subscription in FitR is essentially pausing it as you can rejoin at any time. 

How do I change my email?

Your account is linked to your email so you will need to subscribe with a new email. All other profile changes can be made here.

For any other issues, please contact us at [email protected].

 

How do I change my password?

All profile changes can be made here.

For any other issues, please contact us at [email protected].

How can I add or change program?

If you are already a member and want to add a new program to your weekly training, submit a request.

To change your program, simply cancel your existing subscription and find the program you want to join here.